Refund Policy

1Overview

This Refund Policy applies to fees paid to Eight Academy ("we", "us" or "our") for courses, diploma programs and related services. Please read it before you enrol. By enrolling and paying fees, you agree to this policy together with our Terms & Conditions.

2When a refund may be possible

A refund may be considered in the following situations:

• You request cancellation within [number of days] days of your enrolment date, and before [condition, for example the first class or batch start date].
• We cancel a course or batch and cannot offer you a suitable alternative batch or course.
• You were charged more than once or by mistake for the same course.
• Any other situation that we approve in writing.

Every request is reviewed individually. Meeting these conditions does not by itself guarantee a refund.

3What is not refundable

Unless we confirm otherwise in writing, the following are not refundable:

• [Registration or admission fee, if applicable.]
• [Fees for courses or batches that have already started beyond the period mentioned above.]
• [Fees for study material, certification or examination that has already been issued or processed.]
• Fees paid for services that have already been delivered.

4How to request a refund

To request a refund, please:

• Contact us by email at eightacademy8@gmail.com or by phone at +91 8744897916.
• Share your name, phone number, course name, batch and the date and amount of your payment, along with your payment receipt or reference number.
• Tell us the reason for your request.

We may ask for more information to review your request.

5Processing time

If your refund is approved, we will process it within [number] working days of approval. The time it takes to reach your account may vary depending on your bank or payment provider.

6Mode of refund

Approved refunds are made to the original payment method wherever possible. If this is not possible, we will agree on another method with you. [Any deductions, such as payment-gateway charges or the cost of services already used, will be explained to you before the refund is processed.]

7Batch or course changes

In some cases, instead of a refund, you may be able to move to another batch or course. This is subject to availability and approval by our team, and any difference in fees must be paid. Please contact us to discuss your options.

8If we cancel or change a course

If we cancel a course or batch, we will inform you as early as we can and offer a suitable alternative. If no suitable alternative is available, you may request a refund of the fees you paid for that course, as described in this policy.

9Changes to this policy

We may update this Refund Policy from time to time. When we do, we will change the "last updated" date on this page. The policy that applies to you is the one in effect when you enrolled, unless we tell you otherwise.

10Contact us

If you have questions about this Refund Policy or want to request a refund, please contact us:

• Email: eightacademy8@gmail.com
• Phone: +91 8744897916
• Address: D 5/2 Main Road, Chhatarpur Extension, New Delhi – 110074